About us

About Serendipity Healthcare Ltd

Live independently with personalised Home Care

Serendipity Healthcare Ltd have 17 years experience providing bespoke home care services designed around our servcie users. Our tailored support offers just the right level of assistance, helping service users continue to live independently and comfortably in there own home.

Whether the service user needs occasional help or more regular support, we are here to make everyday life easier, safer, and more enjoyable.

  • Compassionate Care, Built Around Our Service Users
  • Bespoke and Flexible Home Care Visiting Services

Why Choose Serendipity Healthcare Ltd?

Compassionate care with a personal touch

Service user wishes and independence are always at the heart of what we do.

Supporting service users to remain confident and in control within there own home.

6543

visits per week – 259,196 visits and 123,137 hours of care delivered in 2025.

Flexible Visiting Home Care

Our visiting care service is designed to adapt to service users needs. Support can range from:

•     A single weekly visit
•     Daily assistance
•     Multiple visits per day
•     Short-term recovery support
•     Ongoing long-term care

Continuity You Can Trust

We recognise how important familiarity and consistency are in home care. That’s why, wherever possible, we ensure you are supported by a small, dedicated team of two or three Care Assistants.

our testimonials

Feedback from the familes of our service users.

We are truly grateful to everyone who takes the time to share their experiences, the kind words mean so much to our team when we know these are often very difficult times for the families we support.

We were so impressed with how easy it was to get started. The staff are always on time, professional, and genuinely kind. The consistency of care has made such a difference, helping Dad remain independent while feeling fully supported every day.

Julia Moore

Service User Family Member

Serendipity Healthcare provides exceptional home care support. The carers are dependable, compassionate, and always go the extra mile. It’s reassuring to know there’s a friendly, familiar face arriving exactly when expected, ready to help with anything needed.

Susan Ellis

Service User Family Member

From the first enquiry to ongoing visits, the service has been outstanding. The team are reliable, attentive, and truly dedicated. Their thoughtful approach and willingness to help with even the smallest tasks has made life so much easier for our family looking after Mum.

Steve Moorwood

Service User Family Member

Frequently asked questions

Get the answers you need about Serendipity Healthcare services.

Have a question that wasn’t answered here? We’re here to help. Reach out anytime to learn more about our personalised care services, book a free in-home visit, or have a friendly chat with one of our care specialists. We’re happy to talk things through and help you find the right support.

Contact Us

Serendipity Healthcare offers personalised in-home care and support tailored to individual needs, including help with daily living activities (such as washing, dressing, medication support), meal preparation, light household tasks, shopping, companionship, and accompaniment to appointments. Services can be provided from as little as 15 minutes up to 24 hours a day.

The company provides home care services to people living across parts of Derbyshire and Yorkshire, supporting individuals who wish to remain independent and comfortable in their own homes.

To arrange care or discuss support options, you can contact their Chesterfield head office directly by phone or email. They will assess your needs and preferences to plan a personalised care package.

Yes — all carers undergo a thorough recruitment process, including face-to-face interviews, reference checks, and criminal record disclosures. Staff also receive induction training to ensure quality and safety in care delivery.

Serendipity Healthcare operates 7 days a week and is available 24 hours a day, offering flexible support when you need it most.